Searchable, plain-English notes for the board, setup wizard, Message Center, SMS alerts, file manager, TV mode, share links, Board Notes, billing, and troubleshooting.
Daily crew work without digging around.
Use the board to assign people into departments and roles for the selected date.
The slide-out roster is for quickly finding and adding people.
Publishing makes the current board live for viewers, TV mode, and shared links.
Build the board structure and keep the workspace clean.
The wizard helps a new admin build the first board without hunting through every setting.
Admins can manage departments, roles, scenarios, OFF / NOT ASSIGNED, and favourite department behaviour.
Workspace Manager opens the larger admin tools in a roomy view.
Keep messages, alerts, and employee documents tied to the roster.
Use Message Center for direct updates to employees or groups.
Users can manage phone verification and text alert preferences from My Tools → Notifications.
Manage My Files stores and organizes documents connected to employees and messages.
Good for TVs, supervisors, and read-only access.
TV Mode is a cleaner read-only board for wallboards and crew-room screens.
Share links let someone view the board without giving them a login.
The Board Note banner is for daily reminders at the top of the roster.
Keep the workspace protected and subscription details clear.
Admins decide who can edit, publish, view, or manage system areas.
Two-factor authentication helps protect accounts beyond the password.
Payment Manager tracks the plan, trial window, renewal date, billing contact, auto-renew setting, and Square billing references.
Rosternaut uses dedicated addresses for system, support, billing, and sales messages.
Fast checks before digging deeper.
A browser may hold old files for a little while.
Most login issues come from the wrong company code or expired session.
Diagnostics is for deeper checks when push, SMS, email, billing, or queue processing needs testing.
Take a screenshot of the screen you are on, note the company code and browser/device, then contact support@rosternaut.ca or check Diagnostics if you have access.
